Refund Policy

The cancelation notice period of 14 days can not be applied for accommodation business.

Should you wish to cancel, the person who signed the booking form must inform La Ferme du Cayla in writing or calling immediately. Monies already paid to La Ferme du Cayla will be refunded under the conditions listed below:

  • if cancellation is made more than 60 days before the start of your stay, the 30% deposit will be retained by La Ferme du Cayla.
  • if cancellation is made between 60 days and 30 days before the start of your stay, 50% of the total invoice amount will be retained by La Ferme du Cayla, the other 50% will be refunded.
  • if cancellation is made between less than 30 days before the start of your stay, 70% of the total invoice amount will be retained by La Ferme du Cayla, the other 30% will be refunded.

Cancellation by La Ferme du Cayla

In the case that La Ferme du Cayla must cancel your holidays, we will inform you as soon as possible. In this extreme case, a full refund of all payments made to La Ferme du Cayla will be made. La Ferme du Cayla liability will be limited to the total of such payments.

Insurance

Full holiday insurance is strongly advised for your holiday. Please ensure the policy covers all of the activities that you intend to carry out. We also strongly advised you a cancellation insurance. If you need information, our team will be pleased to help you – contact our Customer Service.

Contact the Customer Service